FAQs
More FAQs- Do I have to sign a long-term contract?
- How do you maintain worksite quality?
- Do all staff receive training and development?
A contract is not a requirement. ServiceMaster Clean will develop a detailed proposal and task schedule that will both meet your needs and budget. At any time, you can make adjustments to your cleaning requirements, and your representative will then make changes as needed and advise of any pricing revisions. You may also cancel your commercial cleaning service with 30 days written notice
The ServiceMaster Clean Quality Assurance Program is designed to establish a continuous method of evaluating and monitoring janitorial services. The program is tailored to suit various types of complex office buildings, plants, schools, malls and healthcare facilities. ServiceMaster Clean can assure you that your premises will benefit from the highest level of quality control available at all times by combining highly trained staff with state-of-the-art software driven technologies that allow stakeholders to communicate concerns in real time.
All managers and supervisors receive ongoing and comprehensive training on the management of the sites they are allocated. All cleaning staff receive in-house and on-site training on process, products and equipment needed to carry out their given duties. All Health and Safety issues and company policies are covered in their initial induction with annual refresher training, as needed.