Welcome to ServiceMaster Clean

We recognize that security and trust are a paramount concern, so at ServiceMaster Clean we have taken an added step to help ensure compliance with customer needs by developing the Clearance Chek’d certification program to help preserve the peace of mind of our customers. Clearance Chek’d is a high-level Police and Criminal Record Check combined with Identity and Previous Employment Verification. Janitorial staff working on your cleaning program will have (ID verified & clean criminal record) clearance via this Program.

Stay off freshly cleaned tile floors for at least 30 minutes. Avoid getting any liquid on the floor for 24 hours until the sealant cures completely if grout sealing is included as part of the service.

Urethane is NEVER buffed. Buffing may actually diminish the gloss of the finish.

To the general public, these three terms — clean, disinfect, sanitize — are often used interchangeably. However, to a cleaning professional, these terms are not the same and can refer to very different outcomes. According to Public Health Canada and the U.S. Center for Disease Control, the definition of these terms are as follows:

Clean

This refers to the removal of visible dirt and debris through the use of soap or detergent and water. While this process may remove germs from surfaces, it does not necessarily kill the germs. This said, the mere act of germ removal lowers their numbers and does help in reducing the risk of infection.

Disinfect

With disinfection, germs are actually KILLED on surfaces through the use of chemicals. This process does not necessarily clean dirty surfaces or remove germs, but by killing germs on a surface after cleaning, it can further lower the risk of spreading infection.

Sanitize

Lastly, the term sanitize has its roots in the word “Sanitary” which is defined as “of or relating to health”. When you keep this in mind, to sanitize means lowering the number of germs on surfaces to a safe level, as judged by public health standards or requirements. This can be achieved by either cleaning and/or disinfecting surfaces to lower the risk of spreading infection.
Not to confuse you anymore, but as an added bonus, we’ll also define the term “sterilize” which is the process in which chemicals are used to kill ALL microbial life including bacteria, viruses, spores and fungi. This is a process that is very rarely undertaken in a facility outside of a healthcare setting.

So, for a cleaning professional, our disinfection process for your commercial facility is routinely a 2-step process - We clean first, then disinfect - in order to provide you with a sanitary facility in which to work!

Sources:

1. https://www.cdc.gov/flu/school/cleaning.htm
2. https://www.canada.ca/en/public-health/services/publications/diseases-conditions/cleaning-disinfecting-public-spaces.html
3. https://www.publichealthontario.ca/-/media/documents/bp-cleaning-disinfection-sterilization-hcs.pdf?la=en
4. https://www.foodsafety.ca/blog/understanding-difference-between-cleaning-sanitizing-sterilizing