FAQs
More FAQs- Are all your employees background checked?
- Will applying urethane void my manufacturer’s warranty on the floor?
- Do I need to do anything prior to the technician arriving for my scheduled service?
We recognize that security and trust are a paramount concern, so at ServiceMaster Clean we have taken an added step to help ensure compliance with customer needs by developing the Clearance Chek’d certification program to help preserve the peace of mind of our customers. Clearance Chek’d is a high-level Police and Criminal Record Check combined with Identity and Previous Employment Verification. Janitorial staff working on your cleaning program will have (ID verified & clean criminal record) clearance via this Program.
It may. However, most factory warranties do not cover scratching, wear and abrasion. If your floor has reached this stage, your best option is to protect it. Many factory finishes will eventually wear out. You can most closely achieve that factory type finish by applying a thin coat of urethane. Refer to the manufacturer’s warranty.
Yes. Remove breakables from the tops of furniture in the room we will be cleaning. Pick up moveable items from the floor in areas you want cleaned, such as rugs, plants, trash cans, chair mats, etc. Pre-vacuum all areas to be cleaned, unless pre-vacuuming is part of your service agreement.
