FAQs
More FAQs- Why should I get tile & grout professionally cleaned?
- Are there instructions to follow after my hard-surface floors are cleaned?
- Do all staff receive training and development?
High traffic gradually dulls the floors and the grout becomes dark with dirt. Regular mopping only removes surface-level dirt and often leaves residual dirt in the grooves of the grout. This is particularly troublesome if your tile flooring has not been properly sealed as grout is highly porous.
Before you walk on your floors, it’s best to allow drying time of at least 4 hours but we recommend 8 hours. Be cautious and protect floors from getting wet for 24 hours after application of either finish as it is not yet thoroughly cured. You can return furniture to your floors (with suggested use of felt pads) after 24 hours and return rugs to floors after 24 hours.
All managers and supervisors receive ongoing and comprehensive training on the management of the sites they are allocated. All cleaning staff receive in-house and on-site training on process, products and equipment needed to carry out their given duties. All Health and Safety issues and company policies are covered in their initial induction with annual refresher training, as needed.